Todorov, Branimir. <br/><br/>
ISO 9000 required :  your worldwide passport to customer confidence / 
 Your worldwide passport to customer confidence 
Branimir Todorov ; publisher's message by Norman Bodek. 
 - Portland :  Productivity Press,  cop. 1996. 
 - XVII, [3], 194 s. :  il. ;  24 cm. 
<br/><br/>Bibliogr. s. 171-184. Indeks. 
<br/><br/><label>ISBN: </label>1563271125